Shipping Policy

Shipping Policy

a) Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and You will know about this before making payments on our Website. In any case, We shall not be liable to you for any damages to the Products after delivery to You. We shall consider the order “delivery” failed in the following cases: 

i) Delivery not done due to wrong address;

ii) You are not available at Your address to accept delivery; and

iii) Your premises are locked.

b) In case of floods/bandh/heavy rains/lockdowns, we reserve the right to reschedule the delivery to some other date. In case We are not able to deliver the Products ordered by You for reasons identified in Clauses 10.1 (a) –(c) and 10.2, we shall keep you informed of the same.

c) You are to note that once Products have been dispatched from Our Premises, You shall be liable for delivery charges irrespective of the circumstances, including circumstances identified in Clauses 10.1 (a) – 10.1 (c). Further, if We agree to deliver the undelivered Products to Your address for reasons solely attributable to those in Clauses 10.1 (a)- (c), You shall be liable to pay us separate delivery charges for the second attempt to deliver the Products at Your doorstep, including all additional delivery attempts. It is clarified that a ‘delivery attempt’ shall mean the dispatch of Products from our premises, upon receiving instructions for such dispatch from You. 

Please note that the delivery timelines shall be indicated to You on Your check-out page. However, these times are indicative only. We may, in our sole discretion without explanation, choose to reschedule the delivery to You. In any case, We shall not be liable to pay a late fee or incur any charge on account of delay in delivery timelines.